At Zelaprox (“we,” “our,” “us”), we respect and value your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information – Name, email address, phone number, billing address, shipping address, payment details.
  • Account Information – Login credentials, order history, saved preferences.
  • Payment Information – Payment card details (processed securely via third-party processors such as PayPal, VISA, MasterCard, AMEX, Discover, UnionPay, JCB).
  • Technical Information – IP address, browser type, operating system, device information, referral links, and website usage data.
  • Cookies & Tracking Data – Information about your browsing behavior, preferences, and interactions with our site.

2. How We Use Your Information

We use your information for the following purposes:

  • To process, confirm, and deliver your orders.
  • To provide customer support and respond to inquiries.
  • To improve website functionality, performance, and user experience.
  • To send you promotional offers, newsletters, and marketing communications (with your consent).
  • To protect against fraud, unauthorized transactions, and misuse of our services.
  • To comply with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers – Logistics companies, payment processors, and IT service providers that support our operations.
  • Business Partners – Only when necessary to fulfill your orders or improve services.
  • Legal Authorities – When required to comply with legal obligations, regulations, or court orders.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance browsing experience.
  • Analyze traffic and site performance.
  • Remember your preferences for future visits.

You may disable cookies through your browser settings, but please note that some website features may not function properly without them.

5. Data Security

We implement appropriate technical, organizational, and administrative measures to safeguard your personal information against loss, theft, misuse, unauthorized access, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your personal information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt-out of marketing communications at any time.
  • Restrict or object to our processing of your data.

To exercise these rights, please contact us at zelaprox2025@gmail.com.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. Please note that we are not responsible for the privacy practices or content of those external sites.

8. International Data Transfers

As we operate globally, your personal information may be transferred and processed outside your country of residence. By using our services, you consent to such transfers, provided that adequate safeguards are in place.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected such information, we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: zelaprox2025@gmail.com